WHY CUSTOMER REVIEWS ARE SO IMPORTANT TO US
We are really proud of how far we’ve come at The Six Moving. But we know that no matter how hard we work, we are nothing without our clients. The Six Moving started with a desire to provide exceptional customer care and state of the art moving services in Toronto. This has always been our top priority and vision for the company. The reviews and feedback we receive help us shape the direction of the business every day. We listen to what clients loved the most about their moving experience and we build on that. In the moving industry especially, reviews and customer feedbacks are one of the things prospective clients look for first before contacting a company. Moving is one of the most stressful days in a person’s life, so it’s no wonder that they would want to trust the company they are hiring to handle their personal and valuable belongings.
Reviews are important because they are essentially a personal recommendation and a sharing of an experience. Opinions provided by past customers who have already used a service are a more reliable source of information these days. We read reviews before we try out a new restaurant, before we make new purchases, contract services or make investments. Moving reviews are just as important. This is why we treat your feedback as the most valuable source of information for our company. At the end of the day, you are the ones who use our services, so you would know best what makes you happy and what can be even better.
Your opinion is a resource for improving customer experience and adjusting our actions to your needs. It helps us understand what works well with a service and what can be even better. We value your opinion and we hear your voice, and we are here for you. When we receive 10-star reviews from clients, not only do we become their go-to moving company in Toronto, but this also spreads the word to other people looking to share the same stress-free moving experience. Word of mouth is the best marketing tool, but also the best compliment we can receive from our clients. We do our best to please our clients, satisfy their needs and keep them loyal. We want to prove that a stress-free move is possible.
We receive your feedback and reviews through different platforms such as Google, HomeStars, Houzz, Yelp, emails, social media accounts, over the phone and in person! We collect important data from these feedbacks and use them as tools for strengthening or improving different areas of our services. We reply to each and every review left on any of our platforms promptly ourselves. The answers we provide are honest and leaves no barrier between the team and the customer. We show our gratitude and appreciation every time.
There is a small team of us sitting behind the computers in our office who personally do our very best to ensure your experience with us is nothing less than 10 stars. We put ourselves in your shoes, we imagine what level of service we would expect and aim to deliver better than that. We want each and every client to love their experience with The Six Moving from the moment they visit our website to when the team shows up at their door. Customers will always be the center of our business and we promise to make a positive difference in each and every move.
Feedback has been overwhelmingly positive. We are proud of the 10/10 rating on HomeStars and the 4.9/5 on Google. We are equally happy to have been chosen Best Service 2018 by Houzz based on reviews. Your review is important and makes a difference in helping someone finding the right moving company. We would like to thank everyone for leaving their reviews and helping small local business like us thrive.
Sincerely,
Your friends at The Six Moving
