Moving – Frequently Asked Questions
- All
- Additional Questions
- After the Move
- Before the Move
- Bicycle Storage
- Billing and Payment Questions
- Booking Questions
- Discounts and Promotions
- During the Move
- General Moving Questions
- Packing and Supplies
- Specialty Moving Services
- Storage Solutions
We recommend booking your move 3-4 weeks in advance. For peak periods (the 1st-4th and 27th-31st of each month), book as early as possible as slots fill up quickly.
Payment is due upon completion of the move. We accept credit cards, debit cards, and cash. Our movers carry portable payment machines.
Yes, we move upright pianos, but please provide photos of the piano and access points (stairs, doorways) for a proper assessment.
Six Moving provides a range of services including residential moving, commercial moving, packing/unpacking, storage solutions, furniture assembly, and TV mounting. We handle moves of any size, from single items to entire households.
Wrap fragile items in bubble wrap or packing paper, use furniture blankets, and place heavier items at the bottom of boxes.
You can request a free estimate through our website or by contacting our office. We also offer virtual assessments to give you an accurate quote.
Yes, a deposit is required to secure your move date. This will be deducted from your final bill.
Yes, we offer various packing materials such as moving boxes, bubble wrap, packing tape, and more. These can be purchased from our box shop or ordered before your move.
We can hold a move date for 48 hours (24 hours during peak times) without a deposit.
Yes, we offer post-move cleaning services to ensure your old or new home is left clean and ready.
Label each box with the room it belongs to and a brief description of its contents. Using different colors for each room can make the unpacking process easier.
We provide furniture assembly, TV mounting, and custom crating for fragile items. Let us know your specific needs, and we’ll tailor our services accordingly.
We use specialized equipment such as dollies, straps, and moving blankets to safely handle large items such as pianos, appliances, and oversized furniture.
We provide moving services within a 4-hour radius of Toronto, covering nearby cities like Mississauga, Hamilton, Vaughan, and more.
Clients cannot access the storage warehouse directly, but we can arrange for items to be retrieved as needed.
The length of your move depends on factors such as the size of your home, the number of items, and any accessibility issues (stairs, elevators, etc.).
Yes, we offer secure, climate-controlled storage for both short-term and long-term needs. Our facilities are monitored 24/7 to ensure your belongings are safe.
Yes, we offer flexible access hours to accommodate your schedule.
No, clients cannot ride with the movers due to insurance policies.
Absolutely! We provide full packing services to carefully pack your items. We also offer unpacking services to help you get settled quickly in your new space.
Ensure all belongings are packed and labeled. Clear pathways for movers. Our professional packing services are available if required.
Our pricing is designed to be affordable and flexible. Please contact us to discuss your specific needs and get an accurate quote.
Our storage units are equipped with security systems and alarms, and only authorized Six Moving staff can access the units.
If any items are damaged during the move, contact our customer support team immediately. We will assist you in filing a claim.
Yes, we provide moving boxes and packing materials. Let us know in advance if you need to purchase them.
Avoid packing hazardous materials such as flammable liquids, propane tanks, or chemicals. Perishable food items should not be included.
The deposit is deducted from your final bill. If the service is canceled within the allowed timeframe, it may be refunded.
Yes, all items placed in storage are wrapped in moving blankets and shrink wrap for protection.
Yes! Follow us on TikTok, Facebook, Instagram, Twitter, YouTube, and LinkedIn under the handle “sixmoving” for updates, moving tips, and more.
No, we do not charge extra for stairs or long walks. However, it’s important to notify us as it may affect the duration of the move.
We provide a secure environment, but for added peace of mind, we recommend you check your existing homeowner’s or renter’s insurance policy for coverage.
Yes, Six Moving is fully licensed and insured to protect your belongings throughout the moving process.
The clock starts when the movers arrive at your pickup location and ends when the last item is unloaded at your destination. GPS timestamps ensure accuracy.
We recommend transporting valuables (e.g., jewelry, documents, electronics) yourself for added security.
We use protective materials such as bubble wrap, moving blankets, and custom-made cardboard covers to protect fragile items such as glassware, mirrors, and electronics.
Movers typically take a 15-30 minute break, which is off the clock. This usually happens after the truck is loaded and on its way to the destination.
Yes, if you book your move with us, we offer a free mattress cover or equivalent discount on packing materials.
No, we do not move Jacuzzis or similar large items as our team is not equipped for such tasks.
No, due to insurance reasons, only our staff are allowed to ride in the moving truck.
Yes, we offer discounts for students, seniors, teachers, and repeat customers. Discounts are also available if you book multiple services such as moving and storage.
Our crew will arrive on time, load your items safely into our well-maintained trucks, and transport them to your new location. We will also disassemble and reassemble furniture if necessary.
We use floor runners, door jamb protectors, and padding to prevent damage to your home. We lift items rather than drag them to avoid scratching floors.
Why wait? Become one of the happy clients now!
- All
- Additional Questions
- After the Move
- Before the Move
- Bicycle Storage
- Billing and Payment Questions
- Booking Questions
- Discounts and Promotions
- During the Move
- General Moving Questions
- Packing and Supplies
- Specialty Moving Services
- Storage Solutions
We provide a secure environment, but for added peace of mind, we recommend you check your existing homeowner’s or renter’s insurance policy for coverage.
Yes, we offer flexible access hours to accommodate your schedule.
Our pricing is designed to be affordable and flexible. Please contact us to discuss your specific needs and get an accurate quote.
The length of your move depends on factors such as the size of your home, the number of items, and any accessibility issues (stairs, elevators, etc.).
Yes, we provide moving boxes and packing materials. Let us know in advance if you need to purchase them.
No, clients cannot ride with the movers due to insurance policies.
Yes! Follow us on TikTok, Facebook, Instagram, Twitter, YouTube, and LinkedIn under the handle “sixmoving” for updates, moving tips, and more.
Yes, we offer post-move cleaning services to ensure your old or new home is left clean and ready.
If any items are damaged during the move, contact our customer support team immediately. We will assist you in filing a claim.
Yes, if you book your move with us, we offer a free mattress cover or equivalent discount on packing materials.
Yes, we offer discounts for students, seniors, teachers, and repeat customers. Discounts are also available if you book multiple services such as moving and storage.
We provide furniture assembly, TV mounting, and custom crating for fragile items. Let us know your specific needs, and we’ll tailor our services accordingly.
No, we do not move Jacuzzis or similar large items as our team is not equipped for such tasks.
Yes, we move upright pianos, but please provide photos of the piano and access points (stairs, doorways) for a proper assessment.
Yes, a deposit is required to secure your move date. This will be deducted from your final bill.
We can hold a move date for 48 hours (24 hours during peak times) without a deposit.
We recommend booking your move 3-4 weeks in advance. For peak periods (the 1st-4th and 27th-31st of each month), book as early as possible as slots fill up quickly.
The deposit is deducted from your final bill. If the service is canceled within the allowed timeframe, it may be refunded.
Payment is due upon completion of the move. We accept credit cards, debit cards, and cash. Our movers carry portable payment machines.
Movers typically take a 15-30 minute break, which is off the clock. This usually happens after the truck is loaded and on its way to the destination.
No, we do not charge extra for stairs or long walks. However, it’s important to notify us as it may affect the duration of the move.
Yes, all items placed in storage are wrapped in moving blankets and shrink wrap for protection.
Clients cannot access the storage warehouse directly, but we can arrange for items to be retrieved as needed.
Our storage units are equipped with security systems and alarms, and only authorized Six Moving staff can access the units.
Yes, we offer secure, climate-controlled storage for both short-term and long-term needs. Our facilities are monitored 24/7 to ensure your belongings are safe.
No, due to insurance reasons, only our staff are allowed to ride in the moving truck.
The clock starts when the movers arrive at your pickup location and ends when the last item is unloaded at your destination. GPS timestamps ensure accuracy.
We use floor runners, door jamb protectors, and padding to prevent damage to your home. We lift items rather than drag them to avoid scratching floors.
We use specialized equipment such as dollies, straps, and moving blankets to safely handle large items such as pianos, appliances, and oversized furniture.
Our crew will arrive on time, load your items safely into our well-maintained trucks, and transport them to your new location. We will also disassemble and reassemble furniture if necessary.
We use protective materials such as bubble wrap, moving blankets, and custom-made cardboard covers to protect fragile items such as glassware, mirrors, and electronics.
Wrap fragile items in bubble wrap or packing paper, use furniture blankets, and place heavier items at the bottom of boxes.
Absolutely! We provide full packing services to carefully pack your items. We also offer unpacking services to help you get settled quickly in your new space.
Yes, we offer various packing materials such as moving boxes, bubble wrap, packing tape, and more. These can be purchased from our box shop or ordered before your move.
We recommend transporting valuables (e.g., jewelry, documents, electronics) yourself for added security.
Label each box with the room it belongs to and a brief description of its contents. Using different colors for each room can make the unpacking process easier.
Avoid packing hazardous materials such as flammable liquids, propane tanks, or chemicals. Perishable food items should not be included.
Ensure all belongings are packed and labeled. Clear pathways for movers. Our professional packing services are available if required.
Yes, Six Moving is fully licensed and insured to protect your belongings throughout the moving process.
We provide moving services within a 4-hour radius of Toronto, covering nearby cities like Mississauga, Hamilton, Vaughan, and more.
You can request a free estimate through our website or by contacting our office. We also offer virtual assessments to give you an accurate quote.
Six Moving provides a range of services including residential moving, commercial moving, packing/unpacking, storage solutions, furniture assembly, and TV mounting. We handle moves of any size, from single items to entire households.